November 29, 2009 at 23:15 #33791
I have just bought the pro version of delftship. Im just curious if the program is being sent by mail or comes downloadable?
November 30, 2009 at 13:45 #33793
All order are processed manually on normal workdays, 9:00 to 17:00
The software will be provided by means of a download link.
November 30, 2009 at 14:20 #33794
December 9, 2009 at 21:35 #33810
When does your “normal” workdays begin? I still havent got anything from you…
December 9, 2009 at 21:53 #33811
December 10, 2009 at 11:23 #33812
Im so sorry Marven, you got stuck between viagra & that nice man from Nigeria that wants my money. You should consider to zip that exe file i guess. It was the only mail that didnt come through.
May 27, 2010 at 21:42 #34124otakuParticipant
Is the product still delivered by e-mail/downloadable by link? A week or so ago (mid-May) i went through most of the purchase process only to see a screen saying something about my mailing address and a 2-week delivery time. I backed out of the process and decided to write in and ask.
May 28, 2010 at 11:56 #34127
I’m afraid there is some misunderstanding.
If you order online you will be redirected to the Paypal website whre your payment will be processed.
Once we have received a confirmation by Paypal we will review your order manually and send you the download instructions as soon as possible. Usually you will receive an answer within the same day, or the next working day if you have ordered during the weekend. Once you have installed the software you will need to send us a registration code which is used to create a personal license file. Again this file will usually be send within 24 hours after receiving your registration code.
The two weeks you mentioned refer to something else.
If you are unsatisfied with the software we can refund your money but you have to notify us withing two weeks after your purchase.
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