Delftship pro license

DELFTship forum Feature requests Delftship pro license

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    • #33791
      AvatarJan
      Participant

      Hi
      I have just bought the pro version of delftship. Im just curious if the program is being sent by mail or comes downloadable?

      Cheers
      Jan

    • #33793
      AvatarMarven
      Keymaster

      All order are processed manually on normal workdays, 9:00 to 17:00
      The software will be provided by means of a download link.

    • #33794
      AvatarJan
      Participant

      Thanks Marven!

    • #33810
      AvatarJan
      Participant

      When does your “normal” workdays begin? I still havent got anything from you…

    • #33811
      AvatarMarven
      Keymaster

      Dear Jan Rune,

      Please check your email.
      I have sent you an email with download and registration instructions on November 30th at 10:43 AM. Maybe your spam filter has blocked it?
      If you can not find it then just send an email to info@delftship.net and I will forward it to you.

    • #33812
      AvatarJan
      Participant

      Im so sorry Marven, you got stuck between viagra & that nice man from Nigeria that wants my money. You should consider to zip that exe file i guess. It was the only mail that didnt come through.

      Thanks
      Jan

    • #34124
      Avatarotaku
      Participant

      Hi,

      Is the product still delivered by e-mail/downloadable by link? A week or so ago (mid-May) i went through most of the purchase process only to see a screen saying something about my mailing address and a 2-week delivery time. I backed out of the process and decided to write in and ask.

    • #34127
      AvatarMarven
      Keymaster

      Hi Otaku,

      I’m afraid there is some misunderstanding.
      If you order online you will be redirected to the Paypal website whre your payment will be processed.
      Once we have received a confirmation by Paypal we will review your order manually and send you the download instructions as soon as possible. Usually you will receive an answer within the same day, or the next working day if you have ordered during the weekend. Once you have installed the software you will need to send us a registration code which is used to create a personal license file. Again this file will usually be send within 24 hours after receiving your registration code.

      The two weeks you mentioned refer to something else.
      If you are unsatisfied with the software we can refund your money but you have to notify us withing two weeks after your purchase.

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